Shipping

Shipping Policy


Thank you for visiting and shopping at GreenHouse Shop. Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy
Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:
Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or Residential addresses:
GreenHouse Shop ships exclusively via courier to addresses within South Africa.

Shipment Confirmation and Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:
GreenHouse Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.